Web Hosting FAQ
We specialize in Virtual Web Hosting which means that you can find a home for your web site on our active SGI web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM ) you will not have to announce a new email address if you change internet providers.
Do you offer dial-up internet access?
No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our Silicon Graphics web servers are connected to the Internet via multiple T3 lines to ensure a high level of performance.
Do you offer web page design services?
We are currently in the process of building a web development team. Until that time we can suggest Web Design firms other than ourselves.
How do I upgrade or downgrade from one plan to another?
You can change plan types at anytime by sending your request to sales@yamanpro.com or contacting our Customer Service Department. A one-time $50 plan change fee applies to downgrades on Plans 1 through 4. More information about Changing Plans is available.
Is 2000/MB of data transfer going to be enough to support my web site ?
Our experience has shown that 2000MB/month will be more than enough bandwidth for the average web site. Depending on the quantity and size of your files, this could support many thousands of hits per month. Domain plan #2 accommodates 4000 MB of data transfer.
How do I transfer files to my web site ?
Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users.
Can I resell space within my own account ?
Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not be possible to acquire multiple account passwords for FTP access.
Do you accept international orders ?
Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions.
What contract and payment terms are available?
We bill at quarterly increments and require a minimum three month contract. We accept MasterCard, Visa, Discover, and American Express cards.
For more information, please contact us.
